Cultural Intelligence: A Training for Higher Ed Leaders

Last updated October 8, 2021

Course Length

1h 41m

Last Updated

October 8, 2021

Cultural Intelligence: A Training for Higher Ed Leaders

Last updated October 8, 2021

Increase your cultural intelligence to ensure those you lead feel valued, respected, and included.


To operate effectively in today’s higher ed environment, leaders must continuously broaden their own lens of cultural understanding. Leaders are constantly interacting with people who are members of a wide variety of cultures. Their ability to connect authentically across differences—and to make each individual feel like they belong and are respected for the unique perspective they bring–is essential to leadership success.

But knowing how to do this is not intuitive nor straightforward. It requires you to engage in ongoing reflection and skill-building around:

  • How culture shows up in your workplace and day-to-day interactions
  • Why it’s so important to pay attention to and continue to learn about culture
  • How to incorporate forward-thinking actions into your leadership practice

Join us for a training that will create space for you as a leader to reflect on how and why culture is relevant to your work. You will learn specific actions you can take—both “small picture” in real-time and at a larger strategic level—to build cultural intelligence and center the importance of culture in your organizational and interpersonal leadership. Through this training, you will learn how to demonstrate your commitment to belonging and inclusion through the ongoing practice of cultural intelligence.

Who should attend?

This training has been designed for leaders at all levels on both the academic and non-academic sides in higher education.


December 9, 2021

1:00 – 3:00 p.m. Eastern

  1. Section I (Self): How do you understand culture?

    In this section, we will discuss how the practices and norms that a group agrees on and teaches itself define its culture. You will engage in two activities designed to help you reflect on what culture means to you, how you currently define it, and how culture influences the way you perform your various social identities.

  2. Section II (Workplace): How does culture intersect with leadership?

    Here, we’ll turn our attention to how culture shows up specifically in the workplace: at your institution and within your own leadership. What are the different cultures you operate within each day at your university but might not be aware of? What are some conscious and unconscious ways culture shapes your actions and how you show up as a leader?

  3. Section III (Tools & Tactics): How can you build your own cultural intelligence as a leader?

    This section is dedicated to concrete tools you can use to increase your cultural intelligence as a leader. We’ll discuss tactics like curiosity, non-verbal behaviors, active listening, and self-talk to interact respectfully with others and to show that you value them. You’ll then work through some scenarios in small groups to help you practice and apply your learned tools.

What is Cultural Intelligence?

Cultural intelligence refers to one’s ability to interact effectively with people from various cultural backgrounds and in culturally diverse contexts.